Post-Merger Integration of Two Hospital Systems

Business Challenges:

  • Two Large Specialty Hospital Systems in the same Geographic Areas
  • Long-term Competitors
  • University-Affiliated vs Private Practice Models
  • Need to do timely, focused and effective post-merger integration


  • Series of dialogue meetings between physicians, administrators, and critical stakeholders to clarify common Vision, Business Case, and critical steps to integrate disparate systems
  • Monthly meetings with Leadership Team(s) to align new team, prioritize actions and identify issues to be addressed and resolved
  • Counsel to internal agents to drive Change leadership and communicate expected issues
  • Series of dialogue meetings between competing physician groups to address integration issues, common systems, and potential synergies
  • “Trusted Advisor” role in system to troubleshoot issues and facilitate needed conversations

Business Results:

  • Rated in Top Ten Specialty Hospital in US 4 years after merger
  • Merged physician practices profitable
  • Significant research outcomes between university and private practice physicians
  • Foundation grants support unified system

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