Post-Merger Integration of Two Hospital Systems
Business Challenges:
- Two Large Specialty Hospital Systems in the same Geographic Areas
- Long-term Competitors
- University-Affiliated vs Private Practice Models
- Need to do timely, focused and effective post-merger integration
Solutions:
- Series of dialogue meetings between physicians, administrators, and critical stakeholders to clarify common Vision, Business Case, and critical steps to integrate disparate systems
- Monthly meetings with Leadership Team(s) to align new team, prioritize actions and identify issues to be addressed and resolved
- Counsel to internal agents to drive Change leadership and communicate expected issues
- Series of dialogue meetings between competing physician groups to address integration issues, common systems, and potential synergies
- “Trusted Advisor” role in system to troubleshoot issues and facilitate needed conversations
Business Results:
- Rated in Top Ten Specialty Hospital in US 4 years after merger
- Merged physician practices profitable
- Significant research outcomes between university and private practice physicians
- Foundation grants support unified system
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